Terms

1. Who you are dealing with

Block Paving Contractors is a trading name of S&K Property Investments and Improvement Ltd, registered in England and Wales, company number 16932889, registered office 65 Hembs Crescent, Birmingham B43 5DG. Your contract for any work is with S&K Property Investments and Improvement Ltd.

2. This website

Guide prices, the guide price tool and our guides are general information to help you plan. They are not an offer or a quote, and they are not advice about your particular property. The price you pay is the one on your written quote.

The text, drawings, photographs and design of this website belong to us or the people who licensed them to us. You may view and print them for your own use, but not copy or republish them for commercial use. Links to other websites, such as GOV.UK, are for information; we are not responsible for their content.

3. Quotes

We give written, itemised quotes after a survey, or from photos for some repairs and cleaning. A quote sets out the specification, the price including VAT, the expected start date and duration, and the payment stages. Unless the quote says otherwise, it is valid for 30 days.

4. The contract

A contract is formed when you accept our written quote in writing (including by email). The work is carried out by paving teams working under S&K, who follow the specification on your quote.

5. Your right to cancel

If you are a consumer and accept our quote at your home or at a distance (online, by phone or email), you have 14 days from the day the contract is made to cancel without giving a reason. To cancel, tell us clearly in writing, for example by email to sales@blockpavingcontractors.uk. We will refund any payment within 14 days. Your written quote comes with a cancellation form you can use if you wish, but you do not have to use it.

We will not start work within the 14 days unless you expressly ask us to, in writing. If you do and then cancel, you pay a proportionate amount for the work done up to the point you told us.

6. Payment

Payment stages are set out on your written quote. We never ask for the full price before work starts.

7. Things nobody could see

Sometimes digging uncovers things that could not reasonably be seen on the survey, such as old foundations, buried waste or soft ground. If that happens, we stop, explain, and agree any change and its cost with you in writing before continuing.

8. Approvals

We tell you before you commit if your job is likely to need planning permission, SuDS approval (Wales) or a dropped kerb. Applications are made in your name; we can help with them. Highway authority fees are payable to the authority.

9. Access and services

Please give us clear access on the agreed dates and tell us about any buried pipes, cables or drains you know of. We check for services before digging.

10. Guarantees

Any guarantee or warranty for your job is set out in writing on your quote. Your statutory rights are not affected: the work must be carried out with reasonable care and skill, and the materials we supply must be of satisfactory quality, fit for purpose and as described.

11. Complaints

If something is not right, tell us as soon as possible at sales@blockpavingcontractors.uk or on 0800 088 6341. We will acknowledge your complaint and aim to resolve it fairly and promptly. If we cannot resolve it, we will tell you so in writing and explain your options, including any alternative dispute resolution scheme that can look at it.

12. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your home courts, and the consumer law of your home nation applies.

Last updated 9 November 2026.