Legal

Privacy policy

How we use the details you give us.

Last updated 9 November 2026

Who we are

This website is run for Block Paving Contractors. For enquiries made through this website (forms, the guide price tool, live chat, calls and messages), the data controller is S&K Group Holdings Ltd, company number 16703925, registered office 65 Hembs Crescent, Birmingham B43 5DG.

We pass your enquiry to S&K Property Investments and Improvement Ltd (company number 16932889, same registered office), which trades as Block Paving Contractors. It is the controller for quotations, contracts and job records once you ask for a quote.

What we collect and why

What	Why	Lawful basis	Kept for
Enquiry and quote tool details: name, phone, email, postcode, the job, your message, the page you sent it from, your guide price answers	To reply, arrange a survey and quote	Steps you ask us to take before a contract; our legitimate interest in answering enquiries	24 months if no work goes ahead
Quotes, contracts, job records and photos	To carry out the work and meet legal and tax duties	Contract; legal obligation	6 years after the job
Live chat (name, contact details, messages, IP address, device)	To answer chat questions	Our legitimate interest in answering your questions, or steps you ask us to take before a contract. The chat only loads after you accept or click Live chat.	24 months
Calls, emails and WhatsApp messages	To answer you	Legitimate interest; steps before a contract	24 months, or with the job record
Website analytics (pages viewed, device, approximate location), only if analytics is enabled and you accept	To see which pages help people	Consent	14 months
Technical data: IP address and browser details in our host's server logs	Security and keeping the site running	Legitimate interest	Our host's log period

Who we share it with

S&K Property Investments and Improvement Ltd, to quote and carry out the work.
The paving team working under S&K that carries out your survey or job: your name, address, contact details and job details, so they can visit and do the work. They act on our instructions and may only use your details for your job.
Service providers who process data for us: Web3Forms (form delivery), Tawk.to (live chat), Netlify (website hosting), our email and telephone providers, and Google (analytics, only if enabled and you accept).
If you message us on WhatsApp, WhatsApp (Meta) processes that message as a separate controller under its own terms.
Highway authorities or councils, only if you ask us to help with a dropped kerb or similar application.
Our accountants, insurers and professional advisers, and anyone we are legally required to share with.

We never sell your details or pass them to other companies for marketing.

Do you have to give us your details?

No, but we need your name, a phone number or email address and the postcode of the property to reply, arrange a survey and quote. Without them we cannot answer your enquiry.

Automated decisions

We do not make decisions about you by automated means. The guide price tool works out an estimate from your answers in your browser; the price you are quoted is set by a person after a survey or from photos.

Transfers outside the UK

Some of these providers process data outside the UK (for example in the United States or India). Where they do, we rely on UK adequacy regulations or the UK International Data Transfer Agreement or Addendum, or equivalent safeguards.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, restrict or object to how we use it, and ask for data you gave us in a portable format. Where we rely on consent, you can withdraw it at any time, for example from Cookie settings in the footer. Contact info@blockpavingcontractors.uk.

If you are unhappy, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Cookies and local storage

See our cookie policy.

Last updated 9 November 2026.